AI for insurance agencies & financial services
Renewals prepped, certificates issued, and clients updated before they ask.
Coworkers for agency and advisory back offices. They prep renewals, handle routine service requests, collect onboarding documents, and keep the CRM honest, all in a private environment built for sensitive client data.
The work that quietly eats your week.
Renewal crunch
Renewal prep means pulling policy details, loss runs, and market options together by hand, on a deadline.
Routine service volume
COI requests and policy changes fill the queue and delay the work that needs an expert.
Onboarding friction
Collecting documents and KYC paperwork takes weeks of back-and-forth.
CRM drift
Notes, stages, and follow-ups go stale, and the pipeline stops reflecting reality.
Jobs a digital coworker can own.
- 01
Renewal preparation
Assembles policy details, loss history, and comparison summaries ahead of each renewal.
- 02
COI & service requests
Triages incoming requests, drafts certificates from policy data, and routes exceptions to a CSR.
- 03
Onboarding documents
Requests, tracks, and files client documents and follows up until the file is complete.
- 04
CRM hygiene
Reviews every open opportunity on evidence and keeps stages and next steps current.
- 05
Client meeting prep
Builds review packets from the client record for producers and advisors.
- 06
Book-of-business reports
Delivers retention, renewal, and pipeline reports on schedule.
The coworker does the legwork. Your people make the calls.
The coworker handles
- Assembly and prep
- Routine request drafts
- Document chasing
- CRM upkeep
Your team handles
- Coverage and investment advice
- Binding and pricing
- Client relationships
- Compliance review
Anything consequential or irreversible (money, commitments, customer-facing promises) waits for a person. You decide where those lines are, and the coworker’s permissions are cut to match.
It works in the software you already run.
- Applied Epic
- AMS360
- HawkSoft
- EZLynx
- Salesforce
- Redtail
- Wealthbox
- Microsoft 365
If your system has an API, we connect to it. If it only has a web interface your team uses, we can usually turn those steps into a tested tool. Either way, the coworker gets only the access its job needs.
See a coworker on the job.
Sensitive data stays where it belongs.
Common questions, answered.
Will it give coverage or investment advice?
No. It prepares and organizes. Licensed professionals make recommendations, bind coverage, and give advice.
How is sensitive client data protected?
Each coworker has an isolated workstation, least-privilege access, deny-by-default networking, and a full audit trail. Models run through zero-data-retention providers or on your own hardware.
Can it issue certificates of insurance?
It can draft them from policy data and route them for a CSR’s approval. Once you’re comfortable, routine certificates can be pre-approved within rules you define.
Next step
Pick one job your team repeats.
We’ll sit down with the people who do it, map the steps, and put a number on the time. If a digital coworker is the right tool, you’ll know what it would return before you commit. If it isn’t, we’ll say so.